Peaches Fresh Food Market (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information to provide you with our products and services. The types of personal information we may collect include:

• Your name, email address, phone number, and postal address
• Payment details when making a purchase
• Information related to your orders, preferences, and feedback
• Information you provide when signing up for newsletters or promotions
• Your browsing behaviour on our website (via cookies and analytics tools)

We only collect personal information that is reasonably necessary for our business functions and activities.

2. Use of Personal Information

We use your personal information for purposes including, but not limited to:

• Processing orders and providing customer service
• Sending promotional offers, newsletters, and updates (where consent is given)
• Improving our website, products, and services
• Conducting surveys and gathering customer feedback
• Complying with legal and regulatory requirements

If you choose not to provide certain personal information, we may not be able to offer some of our services to you.

3. Disclosure of Personal Information

We do not sell your personal information to third parties. However, we may disclose your information to:

• Third-party service providers who assist with payment processing, order fulfillment, marketing, and website analytics
• Government authorities when required by law
• Our affiliated companies for operational purposes

Where possible, we ensure that any third parties handling your personal information comply with Australian privacy laws.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our security measures include:

• Secure payment gateways for online transactions
• Data encryption and firewalls to protect sensitive information
• Restricted access to personal data by authorised personnel only

While we strive to protect your information, no online data transmission can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of any passwords or account details.

5. Cookies and Website Analytics

Our website may use cookies and tracking technologies to enhance your browsing experience. These tools help us analyse website traffic, personalise content, and improve our services. You can manage your cookie preferences through your browser settings.

6. Access and Correction of Personal Information

You have the right to request access to and correction of the personal information we hold about you. If you would like to update your details or request a copy of your information, please contact us using the details below.

7. Marketing Communications

If you subscribe to our marketing emails, you can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly. We will respect your preferences regarding marketing communications.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this page periodically to stay informed about how we handle your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Peaches Fresh Food Market
admin@peachesfresh.com.au
08 9430 5025
1-3/195 Hampton Road
South Fremantle WA 6162

By using our website and services, you agree to the terms outlined in this Privacy Policy.